100% CUSTOMER SATISFACTION

We want you to be completely satisfied with our CMXPro Group Exercise Bikes, CMXRT Recumbent Exercise Bike, CMXERG+ Portable Ergometer, Cascade Rower and Rower Plus, Cascade Air Bike Classic and Air bike Unlimited. If you have any questions, please call us directly so we can help you – or you may also submit the warranty claim form below. You must retain proof of purchase as the original purchaser for the following warranty terms to be valid.

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Warranty Terms

CASCADE GROUP EXERCISE BIKES

CMXPRO

  • Frame – Lifetime
  • Parts – 5 Year Warranty
  • Wearables – 2 Year Warranty
  • Labor – 1 Year

CMXPRO POWER

  • Frame – Lifetime
  • Parts – 5 Year Warranty
  • Wearables – 2 Year Warranty
  • Electronics – 2 Year Warranty
  • Labor – 1 Year

CMXRT

  • Frame – Lifetime
  • Parts – 5 Year Warranty
  • Wearables – 2 Year Warranty
  • Electronics – 2 Year Warranty
  • Labor – 1 Year

Cascade Air Bike Classic and Cascade Air Bike Unlimited

  • Frame – Lifetime
  • Parts – 5 Year Warranty
  • Wearables – 2 Year Warranty
  • Electronics – 2 Year Warranty
  • Labor – 1 Year
  • CASCADE PORTABLE ERGOMETERS

    CMXERG+

    • Frame – Lifetime
    • Parts – 5 Year Warranty
    • Wearables – 2 Year Warranty
    • Electronics – 2 Year Warranty
    • Labor – 1 Year

    CASCADE INDOOR ROWERS

    Cascade Rower and Cascade Rower Plus

    • Frame – Lifetime
    • Parts – 5 Year Warranty
    • Wearables – 2 Year Warranty
    • Electronics – 2 Year Warranty
    • Labor – 1 Year

    Warranty Claim Form

    Please tell us how we can help you by filling out the form below, thanks.

    Or call us at Toll Free 855-402-4062 for customer support.