100% CUSTOMER SATISFACTION

We want you to be completely satisfied with our CMXPro Group Exercise Bikes, CMXRT Recumbent Exercise Bike, Cascade Rower and Rower Plus, Cascade Air Bike Unlimited. If you have any questions, please call us directly so we can help you – or you may also submit the warranty claim form below. You must retain proof of purchase as the original purchaser for the following warranty terms to be valid.

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Warranty Terms

CASCADE GROUP EXERCISE BIKES

CMXPRO

  • Frame – Lifetime
  • Parts – 5 Year Warranty
  • Wearables – 2 Year Warranty
  • Labor – 1 Year

CMXPRO POWER

  • Frame – Lifetime
  • Parts – 5 Year Warranty
  • Wearables – 2 Year Warranty
  • Electronics – 2 Year Warranty
  • Labor – 1 Year

CMXRT

  • Frame – Lifetime
  • Parts – 5 Year Warranty
  • Wearables – 2 Year Warranty
  • Electronics – 2 Year Warranty
  • Labor – 1 Year

Cascade Air Bike Classic and Cascade Air Bike Unlimited

  • Frame – Lifetime
  • Parts – 5 Year Warranty
  • Wearables – 2 Year Warranty
  • Electronics – 2 Year Warranty
  • Labor – 1 Year

CASCADE INDOOR ROWERS

Cascade Rower and Cascade Rower Plus

  • Frame – Lifetime
  • Parts – 5 Year Warranty
  • Wearables – 2 Year Warranty
  • Electronics – 2 Year Warranty
  • Labor – 1 Year

Warranty Claim Form

Please tell us how we can help you by filling out the form below, thanks.

Or call us at Toll Free 855-402-4062 for customer support.